Privacy Policy

We fulfill our duties through our commitment to be brief, clear and transparent, presenting all the essential information in the lines that follow. If you would like to know more and to read the policy in full, please refer to the complete information that you can find by clicking here.

In Summary

The Privacy Policy on the processing of your Personal Data is a very important factor.

We at Superglamourous want to outline the measures we go to in protecting the data you provide, show you how we collect the data when you visit our pages, the purposes for which we use the data and the tools utilised, along with what you can do to maintain control over the data. In short, this is indispensable information for you to know exactly how we treat your data and what we do to respect it.

    Who is the Data Controller?

    GLAM S.r.l. is the Data Controller for the processing of the Personal Data collected with the form and during the use of the services and website.

    The list of Data Processors is available from our office.

    You can contact our Privacy Department by sending an email to .

    At any time, you are free to send a request to consult, modify, update, integrate or to ask for the deletion of your Personal Data or oppose its processing within the limits set forth by the legislation to the following reference: .

    Why give us your Data?

    Name, Surname, Tax code, Email, Password: we need the Data to create your account and to allow you to access your profile in order to view recent orders, manage your addresses for shipping and billing, to change the password and the account details.

    Name and Surname, Company name (optional), Country, City, Province, Postal code, Street and street number, Telephone number: we need this information to memorise and set the preferences for the shipping addresses and billing you have chosen; to complete the order and send you the products purchased and to carry out all of the activities related and strictly connected to the contract stipulated with you, such as the issuing of the relevant invoices.

    Name and Surname, Contact details, Navigation data, Utilisation data: for the prevention and detection of fraud against you or

    Orders history, History of saved products: These are needed to send you the products, to manage returns and provide support should any problems arise.

    Information related to the mobile telephone, to the laptop or the use of our website: this is needed to improve our website and your default setting options and to protect our site from any fraud.

    Email address: this is needed to keep you updated on our news and on current promotions through our newsletter.

    Are you obliged to provide your data to us?

    You are not obliged to provide us with any of this personal information but without doing so, you will not be able to purchase from our site nor receive our exclusive products. However, the choice is yours and we respect that.

    Who can access your data?

    We do not and will not sell your personal data to third parties (including your name, home address, email address or credit card details). We simply wish to offer you excellent service.

    Only persons designated as Data Processors or those appointed to processing may come into contact with your Data:
    Internal: designated personnel, based solely on the tasks to be performed and following the instructions received;
    External: third parties that uses to provide the requested services.

    Under no circumstances may Personal Data be sold or disseminated.

    Where, How and How Much?

    We process your Data only at the Data Controller's operational headquarters and in any other location where those involved in the processing operate.

    Should we need to transfer the Data abroad to guarantee a service, we do so only on the basis of adequacy or on the Standard Contractual Clauses approved by the European Commission.

    Personal Data is processed both on paper and by electronic means and processed in compliance with all security measures set forth by law.

    At any time, you can irreversibly erase your Data from the systems in which it is stored.

    We will retain your Personal Data for as long as you remain our customer. Moreover, if you no longer wish to be one of our customers, you can contact Customer Service and request that all of your Personal Data in our possession be deleted.

    Should it be reasonably necessary so as to comply with legal and regulatory requirements, resolve disputes, prevent fraud and abuse, or ensure compliance with our Terms and Conditions of Use, we may retain some of your Personal Data as foreseen, including following the closure of your account or in the case in which it proves no longer necessary in order to provide the services.

    How can you manage your Data?

    You are granted:
    The right to be informed when your information is utilized;

    The right to access your personal information in our possession;

    The right to request the correction of inaccurate personal information in our possession (even if you can modify all your data independently within your account);

    The right to request the deletion of your data or the interruption of its use or collection, in certain cases;

    The right to request your Data be transferred to you or another service provider

    The right to lodge a complaint with the Data Protection Authority.

    In any case, you are free to send a request at any time to consult, modify, update, integrate or request the deletion of your Personal Data or oppose its processing within the limits set forth by the legislation to the following reference:

    Email Marketing Terms and Conditions(if you subscribe to the newsletter and your right to unsubscribe)

    If you subscribe to our newsletter, we will regularly send you our email newsletter based on your consent according to Art. 6 (1) 1 lit. A) GDPR, using the data required or disclosed by you separately for this purpose.
    You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email agrees unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.

    Email Marketing Terms and Conditions(if you do not subscribe to the newsletter and your right to opt out)

    If we receive your email address in connection with the sale of a product or service and you have not opted out and you are not a consumer who has his habitual residence in Poland, we reserve the right to regularly email you offers for products from our product range that are similar to those you have already purchased. This serves the protection of our legitimate interests in promoting and advertising our products to customers that are overriding in the process of balancing of interests.
    You can opt out of this use of your email address at any time by sending a message to the contact option specified below or by using the opt-out link in the advertising email, without incurring any costs beyond the cost of transfer calculated at the base rates.

    Text Marketing Terms and Conditions

    We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.
    By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with office at Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.

    Scalapay Terms and Conditions

    In order to be able to offer you Scalapay payment options, we will pass to Scalapay certain aspects of your personal information, such as contact and order details, in order for Scalapay to assess whether you qualify for their payment options and to tailor the payment options for you.
    General information on Scalapay can find be found at Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Scalapay’s Privacy Policy.

    Klarna Privacy Policy

    In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna's own privacy notice."

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